Our Services

National Disability Insurance Scheme (NDIS) Funded Psychological Therapy Services:

• Access NDIS funded Mental Health Assessment and Psychological Therapy, including personalised Individual Counselling Sessions, specially tailored to address various mental health issues.
• To qualify for this program, participants must be NDIS beneficiaries with allocated funding for psychological services under Capacity Building - Daily Living category.
• Fee: AUD 193.99 per session for a Mental Health Social Worker and 222.99 for Registered Psychologist.
• Begin the process by completing our easy-to-use intake form.

Care in Mind Funded Psychological Therapy Services:

We proudly offer services funded by the Care in Mind program, including:

• Targeted Psychological Support Services (TPS): Access 12 therapy sessions within 12 months of referral.
• Suicide Prevention and Post Intervention Services (SPS): Receive 8 intensive sessions over 8 weeks.

Fee: FREE

How to Access Care in Mind

1. Submitting Forms: Download and complete the attached forms and send them to Care in Mind (submission details are at the top of the first page).
2. Direct Contact: Call the Head to Health Intake Team at Ph: 1800 595 212, available Monday to Friday from 8:30 AM to 5:00 PM.

Medicare Rebated Sessions:

• Eligibility for this service requires a mental health care plan and a referral from a General Practitioner, Paediatrician, or Psychiatrist. Open to anyone from the age of 5 with a Medicare card.
• Unlock the potential of 10 Medicare-Rebated Cognitive Behaviour Therapy - Focused Psychological Strategy (CBT -FPS) sessions.
• Fee: AUD 160 per session (Medicare Rebate Available)

Privately Billed:

• Enjoy our services without the need for a mental health care plan, offering greater flexibility.
•  Choosing to pay privately give you control over your sessions and there are less risks of your information that can be accessed by an insurer or legal authorities.
• Fee: AUD 160 per session

Dialectical Behaviour Therapy (DBT) - Individual and Group Therapy (currently not accepting referrals.)

• Our DBT Individual and Group therapy program can help you develop effective skills to manage your feelings and improve your relationships.
• Our Individual and group therapy sessions cover a range of modules aimed at enhancing emotional well-being, including mindfulness techniques, strategies for emotion regulation, methods for distress tolerance, and practical skills for improving interpersonal
  effectiveness.
• By joining our therapy program, you can experience benefits such as learning valuable skills to manage difficult emotions and improve relationships, connecting with others facing similar challenges for mutual support, receiving feedback from both therapists and group members, practicing skills in a safe environment, and enjoying a cost-effective specialised therapy.
• Individual Therapy : Fee - AUD 170 (Medicare rebates available under a Mental Health Care Plan)
• Group Session:  Fee -AUD 100 (Not eligible for Medicare Rebate)

External Organisation Referral Pathway

Take advantage of our External Organisation Referral Service, where we provide specialised therapy sessions to clients referred by external organisations.

If any organisation you are involved with is willing to support funding for your counselling sessions, we are happy to facilitate this process on your behalf. You can discuss your counselling funding needs with your case manager associated with that organisation. If they agree to fund your sessions, please use the attached external referral form to hand over to your case manager for submission to us.

Alternatively, you can contact us directly with your case manager’s and organisation’s details, and we will work to facilitate funding options by reaching out to your case manager on your behalf.

Fee: AUD 160 per session.

Insight Clinic's Mental Health Services via Open Place Funding: Empowering Forgotten Australians

Insight Clinic is pleased to partner with Open Place, offering specialised mental health services funded through Open Place for Forgotten Australians. Our team of dedicated registered counsellors provides a supportive and empathetic environment to help individuals explore past experiences, address trauma, and develop effective coping strategies, ultimately empowering Forgotten Australians on their journey towards healing and personal growth. Accessing these vital mental health services is simple. Clients can contact Insight Clinic directly, providing their details. Insight Clinic will then liaise with Open Place to discuss funding needs. Open Place will subsequently get in touch with the clients to
confirm counselling arrangements with Insight Clinic. Once funding has been approved, sessions with one of our qualified counsellors can commence, supporting Forgotten Australians on their path to recovery and well-being.

VOCAT (Victims of Crime Assistance Tribunal) Counselling for Victims of Crime

Our VOCAT (Victims of Crime Assistance Tribunal) counselling sessions offer compassionate support and guidance to those affected by crime. Our experienced counsellors provide a safe space to explore emotions, process trauma, and develop coping strategies, aiming to help victims rebuild their lives and regain a sense of control.

Eligibility Requirements for VOCAT-Financial Assistance Scheme (FAS) Clients:

To be eligible for VOCAT-funded counselling, the following criteria must be met:

The crime must be an act of violence, including but not limited to:

• Physical assault
• Sexual assault
• Domestic or family violence
• Armed robbery
• Kidnapping
• Stalking
• Threats of violence

The crime must have occurred in Victoria.

The applicant must be:

• A primary victim (directly injured as a result of the crime)
• A secondary victim (witness to the crime or close family member of a primary victim)
• A related victim (dependent or close family member of a deceased victim)

The crime must have been reported to the police unless there is a valid reason for non-reporting.

The client must have suffered physical, emotional, or psychological harm due to the crime.

The application must be lodged within two years of the crime, unless exceptional circumstances apply.way.

Transport Accident Commission (TAC) – Funding for Counselling.

At Insight Clinic, we offer counselling sessions under TAC, the Transport Accident Commission, which supports individuals injured in transport accidents in Victoria. TAC provides funding for services like ours to help you recover and maintain well-being. To access our counselling services through TAC, first, confirm your eligibility with the Commission. After approval, contact us to schedule an appointment,  and inform us that you’ll be using TAC funding. We’ll assist you with the necessary documentation and guide you through the process, ensuring you receive the support you need for your recovery.

To access TAC-funded counselling, the following criteria must be met, and documents must be provided:

Eligibility Requirements:

• The mental health condition must be linked to a transport accident.
• The individual must have a TAC claim number.
• TAC must approve psychological treatment before sessions commence and provide us with an approval letter.

Required Documents:

• TAC claims number and insurer details.
• TAC approval letter outlining the number of sessions approved.
• Signed consent form allowing communication between the provider and TAC.

WORK COVER PROVIDER – Workcover Approved Counselling at Insight Clinic

At Insight Clinic, we provide counselling sessions approved under Workcover, supporting individuals who have sustained injuries at work. Workcover funding is available to help with recovery and mental well-being. To access our services, check your eligibility with Workcover and obtain approval for counselling. Once approved, contact us to book a session, letting us know you’re using Workcover funding. We will assist you with all the necessary paperwork and guide you through the process, ensuring you receive the professional care you need during your recovery.

To be eligible for WorkCover-funded counselling, the following criteria and documents are required:

Eligibility Requirements:

• The injury or mental health condition must be work-related.
• A valid WorkCover claim number must be provided.
• Approval from the WorkCover insurer for psychological treatment.

Required Documents:

• WorkCover claim number and insurer details (e.g., WorkSafe Victoria).
• Referral letter (if required) from a GP, psychiatrist, or treating physician.
• Approval letter from the WorkCover insurer specifying the number of approved sessions.
• Signed consent form allowing the therapist to liaise with the insurer if needed.

Our Therapeutic Modalities

1. Cognitive Behaviour Therapy (CBT)

2. Dialectical Behaviour Therapy (DBT)

3. Applied Behavioural Analysis (ABA)

4. Exposure and Response Prevention Treatment (ERP)

5. Acceptance and Commitment Therapy (ACT)

6. Exposure Techniques

7. Motivational Interviewing

8. Mindfulness

9. Psychoeducation

10. Life Skills Training

11. Child Play Therapy

Fee Structure - Self funded services

Medicare Rebated Fee-Paying Session

Eligibility Documents: MHCP or review, letter from GP/Psychiatrist/Paediatrician, Green Medicare card.

• Psychologist:
  • Item 80110 (F2F): $170 (Rebate: $96.20)
  • Item 91170 (Video), 91184 (Telephone): Same fees/rebate
• Mental Health Social Worker:
  • Item 80160 (F2F): $170 (Rebate: $85.20)
  • Item 91176 (Video), 91187 (Telephone): Same fees/rebate

Privately Paid Session

Documents: Client self-refers (Name, DOB, Address)

• Psychologist: (F2F/Video/Phone): $170
• Mental Health Social Worker:  (F2F/Video/Phone): $170
• Senior Counsellor: (F2F/Video/Phone): $130
• Child Play Therapist: (F2F/Video/Phone): $160

Child Play Therapy Services (No medicare rebates available)

What is Child Play Therapy?
Child play therapy is a therapeutic method where children use play to express emotions and experiences. It helps them communicate feelings like anxiety, trauma, or social difficulties when verbal expression is hard.

How Does Play Therapy Help?

• Express Emotions: Children use toys and activities to process feelings like fear or anger.
• Coping Skills: Play builds problem-solving skills and emotional resilience.
• Social Skills: It teaches children healthy interactions and boundary-setting.
• Trauma Resolution: Play helps children process trauma or anxiety without needing to talk about it.
• Boosts Confidence: Play achievements increase self-esteem.

Who Benefits from Play Therapy?
Children aged 3-12 with anxiety, ADHD, trauma, family issues, grief, or autism can benefit.

Our Approach
We provide a welcoming environment with varied play tools. Therapists work with families to create tailored treatment plans, focusing on the child’s unique needs.

Fees
AUD 170 per session (Medicare rebates unavailable).

Fee Structure - Public Health & Injury Support Schemes

Care in Mind

• Sessions: Free to clients.
• Eligibility: Available for Health Care Card, Pension Card, and Concession Card holders.

NDIS 

• Psychologist:
  • F2F/Video/Phone/Report Writing/Travel: $232.99
• Mental Health Social Worker/Other Professionals:
  • F2F/Video/Phone/Report Writing/Travel: $193.99

Victims of Crime (VOCAT)

• Eligibility: Victim of a recent crime, Police report, Lawyer's contact details.
• Session Fees:
  • Psychologist: $210
  • Mental Health Social Worker: $190
  • Other Professionals: $175
  • Reprt Writing fee: $ 375 to 790

Transport Accident Commission (TAC)

• Eligibility: Transport accident, TAC claim approval letter with claim number.
• Social Worker Fees:
  • F2F (60 mins): $115.07
  • Telehealth (60 mins): $115.07
  • Report Writing: Max $126.58

Children’s Psychology Services

Nurturing Young Minds: How Children’s Psychology Services Can Help Your Child Thrive

Every child experiences challenges as they grow — from learning to manage big emotions, to building friendships, or coping with changes at home or school. Sometimes, these challenges can feel overwhelming for both children and parents. That’s where children’s psychology services can make a real difference.

At Insight Clinic Mental Health Services, we provide compassionate, evidence-based support for children of all ages — from toddlers to teens — helping them understand their feelings, build resilience, and reach their full potential.

Early Childhood (0–6 years): Laying the Foundations

Early years are a time of rapid emotional and social development. Some children may show signs of anxiety, sensory sensitivities, behavioural outbursts, or delays in communication and play.

Our therapists use play-based therapy, parent coaching, and early intervention approaches to:

Strengthen emotional regulation and attachment

Support developmental milestones

Foster positive parent–child relationships

Build routines and social readiness for school

Primary Years (7–12 years): Learning to Understand Feelings

As children grow, they begin to face new challenges such as school stress, friendships, self-esteem issues, or worries about fitting in. Our team helps children explore emotions and develop coping strategies through creative and cognitive-behavioural techniques.

We support children to:

Recognise and express feelings safely

Improve confidence and problem-solving

Develop friendships and social skills

Manage anxiety, sadness, or frustration

Adolescence (13–17 years): Building Identity and Resilience

Teen years can bring intense emotions, academic pressures, and questions about identity and belonging. Our psychologists offer a confidential, safe space for adolescents to explore their experiences and develop healthy coping mechanisms.

We help teens with:

Anxiety, depression, or mood swings

School avoidance or performance stress

Family or peer conflict

Self-esteem and identity concerns

Building emotional awareness and communication skills

How Therapy Works

Children’s psychology sessions are adapted to each child’s developmental stage and needs. We combine:

Play therapy for expression and understanding

Cognitive Behaviour Therapy (CBT) for emotional awareness and thinking patterns

Parent guidance to support change at home

Collaborative care with schools, paediatricians, and support coordinators

Supporting Families Every Step of the Way

We understand that parents and caregivers are the most important people in a child’s life. Our approach involves you at every stage — offering feedback, practical strategies, and reassurance as your child grows and learns new skills.

When to Seek Support

You don’t need to wait for things to become serious. It might be time to reach out if your child:

Shows frequent emotional outbursts or withdrawal

Has ongoing sleep or appetite changes

Avoids school or friends

Expresses worries that seem intense or persistent

Struggles with attention or social understanding

Helping Your Child Feel Seen, Heard, and Supported

At Insight Clinic, we believe every child deserves to feel safe, confident, and understood. Our children’s psychology services provide gentle, developmentally informed care that nurtures emotional growth and lifelong wellbeing.

Fees
AUD 170 per session (Medicare rebates unavailable).